Lead the workshop/business requirement to detailing user stories and mapping with Salesforce platform
Create Project document for deliverable:
Functional Design Document
System Internal Testing (SIT) document
User Acceptance Testing (UAT) document
Training User Manual Guide document
Data Migration Schema & Data Cutover Strategy document
Create Business Field Logic, Approval/Workflow Matrix, Reporting UI/UX, Notification template email
Help define User KPI for each persona
Setup Configuration Basic Salesforce Platfrom (User Profile, Security, Structure Organization, Standard Object/Field, Workflow dan Reporting)
Specification:
Have 1-2 years experience working in Banking Industry and handle of some business applications (such call center system, sales incentive and forecasting, digital marketing segment and personalization)
Understand how Banking do Customer Profiling/Segmentation
Understand how to create flowchart business process and matrix hierarchy
Understand how to run script using test tools like
