Cloud Technical Lead / Support

Manila, Philippines (Hybrid)

About Us:

GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.

Position: Cloud Technical Lead / Support

We are seeking two highly skilled IT professionals to join our infrastructure team: a Cloud Technical Lead and a Cloud Technical Support Specialist.

Both roles require strong communication skills, a customer service mindset, and the ability to work collaboratively in a dynamic and evolving IT environment. 

Apply now to join our team as a Cloud Technical Lead or Cloud Technical Support Specialist and be part of our dynamic IT journey!

Job Requirements & Qualifications:

Cloud Technical Lead

  • Primary Technical Abilities:
    • Deep technical subject matter expertise and practical experience in the following Windows Technologies: 
      • Minimum MCSE Qualified (Win2012 server)
      • Windows 2012/2026
      • Microsoft Hyper-V and/or VMware virtualization
      • SCCM, SCOM and Patch Management
      • PoweSshell scripting and automation
      • Experience in Cloud environment
        • Azure
        • AWS 
    • Experience WSUS & Windows Clustering  
    • Experience in Patching via BIgFix Tool
    • Deep experience on System Administration in Windows Server Operating Systems
    • Experience as a Senior Support resource in a large enterprise environment
    • Experience in Capacity Planning 
      • Forecasting Demand – Estimating future demand for products/services
      • Resource Assessment – Evaluating current resources and their utilization
      • Gap Analysis – Comparing current capacity with forecast demand
      • Planning Strategies
  • Primary Technical Abilities: 
    • Knowledge in Network configuration with Nexus switches (not required, but good to have)  
    • Experience with complex software packaging, delivery and maintenance
    • Experience with configuration management tools such as Ansible, Puppet, Chef & etc
    • Experience with Build Tools such as Docker & Terraform 
    • Experience with DevOps environment
    • Knowledge in ITIL framework 
    • Good knowledge in Storage & Backup technologies such as: (not required, but good to have)
      • CommVault Backup
      • Veeam Backup
      • Druva Backup
      • NetBakup
      • NetApp (Storage)
  • Technical Environment:
    • VMware (Enterprise an EnterprisePlus)
    • Cloud Environment: Azure & AWS 
    • Hardware: Dell servers XC720, XC730, R7xx
    • OS: W2K3 to W2K12R2 
    • Ticketing et CMDB CA Service Desk Manager 
  • Behavior Abilities:
    • 10 years’ experience in Infrastructure, 5+ years of experience in Windows Platform, Storage analysis and troubleshooting
    • Self-motivated, eager to learn in the IT profession
    • Team player must be able to work with people within and outside of IT department
    • Customer service oriented
    • Excellent communication skills, verbal and written. English speaking mandatory
    • Ability to analyze and synthesize situations and understand the business constraints
    • Willing to do some traveling

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Cloud Technical Support Specialist

  • Primary Technical Abilities: 
    • Azure / AWS Cloud Computing
    • System Administration in Windows Server Operating Systems (W2K8R2, W2K12, W2K19 and W2K22)
    • Knowledge in Security and Anti-Virus (Cortex XDR and MS Defender)
    • Knowledge in Patch Management (BIGFIX, WSUS)
    • Knowledge in ITIL/ITSM framework
    • Knowledge in using a Scheduling Software (example: CA Unicenter Autosys)
    • Knowledge in using a Monitoring Software (example: CA Unicenter NSM, TRUESIGHT - BMC, Solarwinds…)
    • Knowledge in Databases (SQLServer, or/and Oracle)
    • Knowledge in the administration of a main Backup & Storage technologies such as:
      • Veeam Backup
      • Commvault Backup
      • Druva Backup
      • Azure & AWS Backup
      • NetBackup
      • NetApp (Storage)
      • PureStorage
    • VMWare/HYPER-V Administration
    • Experienced in ITIL framework and best practices
  • Secondary Technical Abilities:
    • Knowledge in Web Application Server Administration
    • Competencies in IT Software and Hardware
    • System administration in Unix Operating Systems Linux RHEL 5.x or above (or HPUX 11.x)
    • Competences in IT Hardware
    • Competencies in Storage and Backup Technology Management
    • Basic knowledge in Network
  • Behavior Abilities:
    • 3-5 years of experience in system administration and troubleshooting.
    • Self-motivated, eager to learn and grow in the I.S. profession
    • Team player must be able to work with people within and outside of the IT department.
    • Customer service oriented
    • Excellent communication skills, verbal and written. English speaking mandatory (French/Italian reading would be appreciated)
    • Ability to analyze and synthesize situations
    • Ability to Understand the business constraints
    • Dedication
  • Technical Environment:
    • OS Server: Windows Server 2008 to Windows Server 2022 – Linux RedHat Enterprise 6 to 7
    • OS Client: Windows 10 to Windows 11
    • Cloud Environment (Azure and AWS)
    • Knowledge of scripting and automation (PowerShell).
    • Unix: Linux, HP-UX, Solaris and AIX operating systems
    • Software: Microsoft Office 365
    • Microsoft Active Directory
    • Security Tools: Cortex XDR & Microsoft Defender
    • VMWare 5.x and above
    • Hardware: Dell & Cisco UCS servers
    • Storage: Netapp, SAN IBM & SVC, Dell Compellent, iSCSI Storage Dell Equallogic & MD, Pure Storage
    • Veeam Backup & Replication
    • ZERTO
    • Backup Commvault, TRUSIGHT-BMC & Solarwinds Monitoring

Why Join Us?

  • Enjoy competitive pay and benefits, with opportunities to grow your career.
  • Be part of a collaborative team where your work is valued and innovation is encouraged.
  • Work in a supportive environment that promotes work-life balance and personal growth.

How to Apply:
You may click "Apply for this job" button or you may send your updated resume to kim.carizal@geco.asia

Cloud Technical Lead / Support

Job description

Cloud Technical Lead / Support

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