Role: Customer Service Representative
We are looking for a dedicated and customer-focused Customer Service Representative to join our team in Pasig City. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for providing outstanding customer support.
Location: Pasig City, Philippines
Work Arrangement: On-site (Work From Office)
Employment Type: Full-time
Nature: Voice, Email and Chat
Why Join Us?
- Day 1 HMO ( can add 1 free dependent after 1 year up to 3 dependents)
- Perfect Attendance Bonus
- Paid Leave after 3 months tenur
- Transportation Allowance
- Rice Subsidy
- Clothing allowance
- Childcare Center
- Onsite Pharmacy
- Retirement Plan
- Medicine and Vision Reimbursement
Qualifications:
- At least 1 year of experience in a customer service role (Fresh graduates are welcome to apply)
- Excellent verbal and written communication skills
- Strong problem-solving and multitasking abilities
- High level of patience and empathy in dealing with customers
- Proficiency in computer systems and various software applications
- Ability to thrive in a fast-paced, team-oriented environment
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat
- Provide accurate product information and technical support
- Resolve customer complaints and issues in a timely manner
- Document customer interactions and maintain detailed records
- Follow up with customers to ensure satisfaction and resolution
If you're passionate about delivering excellent customer service and are ready to grow with a dynamic team, we want to hear from you!
