We are looking for Customer Service Representatives for Healthcare and Non-healthcare accounts. Get up to 13-18% night differential if apply with us.
Application Form: https://forms.gle/7zFU1aZdmBrEL8pV8
Essential Functions/Responsibilities for Healthcare Account:
- Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes
- Generate patient letters / reports
- Obtain and attach patient clinical documents to a patient’s chart
- Send patient requested medical reports via email
- Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit.
- Adhere to all HIPAA guidelines and policies
Qualifications:
- Candidate must be a High School Graduate, Senior High School Graduate, Associate Graduate and/or College Level
- Excellent communication skills, both written and oral
- Excellent Listening Skills
- Passionate about customer service and patient satisfaction
- Ability to handle calls
- Must be willing to work on a shifting schedule
- Willing to work on-site in Market! Market! Bonifacio Global City, Taguig
