We're Hiring: Bilingual Customer Service Representatives (Voice Account)
Location: Quezon City, Philippines
Work Setup: Full Onsite
Are you fluent in English and another language? Join our growing team and build your career in a dynamic, multicultural environment! We are looking for customer-focused professionals who can deliver exceptional support to our global customers.
Languages We're Hiring For
- 🇭🇰 Cantonese
- 🇹🇭 Thai
- 🇮🇩 Bahasa Indonesia
- 🇻🇳 Vietnamese
- 🇰🇭 Khmer
Job Responsibilities
- Handle inbound and outbound customer calls.
- Assist customers with inquiries and resolve concerns professionally.
- Deliver excellent customer service and ensure a positive customer experience.
- Accurately update customer information and interaction details in the system.
- Communicate effectively with customers using English and your native language.
Qualifications
- Fluent and confident in English and one of the following languages: Cantonese, Thai, Bahasa Indonesia, Vietnamese, or Khmer.
- Able to use your language effectively in a professional customer service environment.
- Strong comprehension of conversations, including implied meanings and customer intent.
- Customer service or BPO experience is an advantage but not required.
- Previous collections experience is preferred but not required.
- Familiarity with the Order-to-Cash (O2C) process is a plus but not required.
- Fresh graduates and career shifters with strong language skills are welcome to apply.
- Willing to work on shifting schedules.
- Willing to work full onsite in Quezon City.
What We Offer
💰 High Competitive Salary (Up to ₱100,000)
🎉 ₱20,000 Sign-On Bonus
💬 Language Premium / Allowance
🏥 HMO Coverage + 5 Dependents
🌴 Paid Leaves
📈 Career Growth Opportunities
📩 Apply now by sending your updated resume and start your multilingual career with us!
