We're looking for detail-oriented and motivated individuals to join our Content Operations team. This is an excellent opportunity for fresh graduates and entry-level professionals who are eager to develop their skills in digital content processing, document management, and quality assurance.
In this role, you will review, process, and maintain digital content while ensuring accuracy, completeness, and compliance with established guidelines. You'll receive comprehensive training and work alongside experienced team members in a collaborative environment.
Location: Quezon City
Work Setup: Hybrid (Onsite once a month)
Shift: 9:00 AM – 5:00 PM or 2:00PM - 10:00PM
Employment Type: 6-Month Contract
Key Responsibilities
- Complete required training and certification for assigned operational processes.
- Review, analyze, and process digital documents following established guidelines and quality standards.
- Update and maintain digital content within internal systems.
- Investigate, analyze, and resolve document-related issues and escalate complex cases when necessary.
- Perform basic XML editing and troubleshoot content update issues.
- Ensure documents are accurate, complete, and delivered within required timelines.
- Respond to internal requests using available tools, resources, and standard procedures.
- Maintain high-quality standards while managing assigned tasks efficiently.
- Collaborate with team members and contribute to continuous process improvement initiatives.
Qualifications
- Bachelor's degree in any field.
- Fresh graduates are welcome to apply.
- Basic understanding of computer applications and digital tools.
- Basic knowledge of the legal system is an advantage.
- Strong attention to detail with the ability to identify inconsistencies.
- Good analytical and problem-solving skills.
- Ability to follow detailed work instructions and established processes.
- Adaptable, organized, and willing to learn new systems and technologies.
- Able to work independently and collaboratively within a team.
Preferred Skills
- Document processing or content management experience is an advantage but not required.
- Familiarity with XML or structured document editing is a plus.
- Strong organizational and time management skills.
- Good written communication skills.
