Fraud Specialist

Singapore, Singapore

Job Requirements and Qualifications:

  • Primary Skill: Risk Management
  • A tertiary degree with 2-3 years' experience in Risk and Fraud Risk Management will be an added value
  • Minimum 3-5 year working experience
  • Has strong analytical skill and well verse in Microsoft Office
  • Willingness to learn on the job

Job Roles and Responsibilities:

  • Works closely in a 24/7 operations and coordinating fraud intelligence and taking swift actions on accounts that had been or might be used for fraudulent activities.
  • Assist with developing and implementing Fraud Risk Management Framework and all associated policies and procedures (including risk metrics/ monitors) and ensure they are effectively embedded.
  • Follow up and analyze abnormal transactions activity on customers' account.
  • Manage customer's expectation and explain to customer on suspected scam activities.
  • Coordinate and support detection, investigation, and mitigation. Understand when to escalate events and to whom.
  • Responsible for incident triage, response, and escalation
  • Responsible for both reactive and proactive security investigations
  • Assist in statistics collation on the various scams reported to the organisation to submit for monthly management reporting and any others task and assignment by the line manager & management
Job description

Fraud Specialist

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