Inside Sales Representative

Job Summary

We are looking for a results-driven Inside Sales Representative to join our growing sales team. The ideal candidate will have experience in a high-volume outbound sales environment, preferably within a B2B SaaS organization. This role is responsible for generating and qualifying leads, engaging prospective customers through cold and warm outreach, and contributing to the achievement of sales targets and business growth objectives. 

Key Responsibilities 

• Conduct high-volume outbound prospecting activities through calls, emails, and other communication channels. 

• Perform 60-100+ outbound dials per day to identify and engage potential clients. 

• Qualify leads and schedule meetings or product demonstrations for the sales team. 

• Build and maintain a strong pipeline of prospects through proactive outreach and follow-up activities. 

• Manage and update customer information accurately within the CRM system. 

• Meet or exceed daily, weekly, and monthly activity and conversion KPIs. 

• Develop a strong understanding of the company's products and services to effectively communicate value propositions. 

• Nurture leads through the sales cycle and maintain ongoing relationships with prospects. 

• Collaborate with sales, marketing, and customer success teams to drive business growth. 

• Stay informed on industry trends, market conditions, and competitor activities. 

Qualifications 

• Minimum 2 years of contact center or inside sales experience. 

• Experience in a B2B SaaS environment is highly preferred. 

• Proven track record of meeting or exceeding call activity and conversion KPIs. 

• Experience using CRM platforms such as Salesforce, HubSpot, or similar systems. 

• Comfortable working in a high-volume outbound environment with 60-100+ calls per day.