IT Field Engineer

Nueva Ecija, Philippines

About Us:

GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.

Position: IT Field Engineer

We are looking for a motivated and experienced IT Field Engineer to join our team. You will provide technical support and assist our customers by responding to service requests promptly and efficiently.

Location: Various project sites across the Philippines
Work Schedule: 6 days a week, varying shifts (24/7, 12/7, 11/)

Job Requirements & Qualification:

  • Proven experience in IT field engineering or similar role.
  • Strong technical knowledge of PCs, laptops, printers, POS systems, ATMs, and network devices.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and manage multiple tasks.
  • Strong communication and customer service skills.
  • Willingness to travel and work in client site.
  • Ability to work flexible hours, including weekends and holidays.

Job Roles & Responsibilities:

  • Onsite repair and maintenance of customer IT machine such as PC, Laptop, printers, POS, ATM, Network devices and among others;
  • Onsite installation of end-user machine such as PC, laptop, printer, POS, ATM, Network devices and among others;
  • Onsite installations of software and other third-party applications;
  • Ensure that all replacement parts are installed to the end-user’s machine. All unused and defective parts are to be returned to MCSI or principal customer with proper documentation;
  • Conduct on-premise repair and preventive maintenance to MCSI customer IT equipment;
  • Install, Move, Add, Change (IMAC) IT units and devices from customer sites.
  • On-time sending of activity updates, service reports and other forms required by Operation Dept.
  • Render Overtime work as needed to complete an escalated customer service call with prior/proper authorization from Operation Head/Lead.
  • Strict adherence to the company’s Fieldwork Policy and Code of Conduct.
  • On-time liquidation on all expenses incurred in the delivery of technical services in accordance with company expense policy.
  • Other tasks that may be assigned to you from time to time as need arises.

How to Apply:

Interested candidates are encouraged to send their resume to or apply directly here.

IT Field Engineer

Job description

IT Field Engineer

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