We are seeking a skilled IT Operations Support Engineer with expertise in VMWare and Nutanix technologies to join our dynamic team. The ideal candidate will play a critical role in ensuring the smooth operation and maintenance of our IT infrastructure. You will be responsible for troubleshooting, configuring, and managing virtualized environments, ensuring high availability and performance.
- Administer, configure, and optimize VMWare and Nutanix environments.
- Monitor system performance and capacity to proactively identify and resolve potential issues.
- Provide first and second-level support for IT-related incidents and requests.
- Diagnose and troubleshoot hardware, software, and network issues.
- Install, configure, and manage virtual machines and virtual networks.
- Perform routine maintenance tasks such as patching, updates, and backups.
- Collaborate with vendors for procurement, installation, and maintenance of IT equipment.
- Install and configure software applications and ensure licensing compliance.
- Maintain accurate and up-to-date documentation of system configurations and procedures.
- Generate reports on system performance, incident trends, and resource utilization.
Qualifications and Skills:
- 5+ years of experience in IT operations and support roles.
- Proficiency in VMWare and Nutanix administration and troubleshooting.
- Strong knowledge of virtualization concepts, networking, and storage technologies.
- Familiarity with [specific software/tools used in the company].
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal abilities.
- Certifications in VMWare and Nutanix (e.g., VCP, NCP) are a plus.