Roles & Responsibilities:
- Facilitate the implementation and support of SAP SD
- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements
- Facilitate workshops to collect business requirements
- Map client business requirements, processes, and objectives; develops necessary product modifications to satisfy clients' needs.
- Design, customize, configure and testing of SD
- Identify gaps, issues and work around solutions.
- Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.
- Handle changes or emergency transports as needed for high priority issues.
- Document functional designs, test cases and results.
- Proactively identify and propose business process and/or system enhancements
- Provide consulting services on both new implementations and existing support projects
- Act as a liaison between the business functions and the technical team.
- Provide ad-hoc training and user support as required
- Work self-directed and independently; may act as subject matter mentor to more junior members
Desired Skills & Experience:
- Minimum of 10 years of experience in a full cycle implementation as well as in support projects.
- Minimum of 10 years designing and configuring SD modules.
- Ability to multitask and manage multiple deliverables and projects at the same time
- A self-directed and motivated teammate with strong SAP SD Order-To-Cash business process and configuration experience.
- Experience in China Fapiao solution and SD/FI interface solution
- Have both business process skills as well as technical leadership skills, to be able to design and implement secure, scalable and sustainable solutions.
- Ability to understand business processes from a customer perspective
- Ability to work in a team environment, effectively interacting with others
