Security Engineer

Singapore, Singapore

Job Requirements:

  • Manage, configure and upgrade a wide variety of security technologies  
  • Respond to managed security technologies fault alerts and/or customer escalation
  • Troubleshoot product-specific technical issues within SLA and work with internal teams/external vendors to resolve technical issues
  • Perform incident/problem escalation within SLA to internal technical teams or external product vendor
  • Prepare and submit Incident Reports on high severity incidents 
  • Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA.
  • Perform regular configuration backups on managed security products
  • Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades. 
  • Create and update technical documentations on managed security technologies
  • Generate monthly reports according to service scope requirements 
  • Adhere to organization and project security policies, procedures and security best practices

Technical Skillset Required: 

  • Network Security
  • Blue Coat ProxySG Series, CyberArk PAM, Banff Cyber / Cloudsine

Security Engineer

Job description

Security Engineer

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