Tech Support Analyst

Singapore, Singapore

Do you have a knack for technology? Are you at your best when supporting others? We’re looking for someone like that to:

  • Work within a small team of professionals maintaining the test environments of our global application
  • implement and drive enhancements with respect to deployments, monitoring, alerting, issue analysis
  • uphold high standards for timely issue resolution
  • work closely with the developers and production support staff

Your team

  • You’ll be working in the Test Environment Support Team for Client Orders applications in Singapore.
  • We provide Level 2 IT support for the Client Orders test environments.

Your expertise

  • An IT background with 5-10 years of experience maintaining complex applications in the financial industry
  • Excellent working experience with Linux and Oracle
  • Good experience with scripting languages
  • Working experience with deployment, monitoring and alerting tools
  • Competent knowledge of used protocols in the finance industry is advantageous: FIX, FIXML, SWIFT

You are:

  • Strong analytical and problem-solving skills
  • Ability to manage a diverse workload effectively in a highly demanding environment
  • Ability to collaborative in a team that spans multiple locations.

Tech Support Analyst

Job description

Tech Support Analyst

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